Use cases / Customer onboarding

Onboard a new customer

Handover details get lost between sales and delivery. Scouta brings the work together.

Your goal Illustrative exampleHave the new customer ready for their first project next week.A plan for your team and AI
01 / A plan with clear owners

Everyone knows their part.

Scouta breaks down the goal and gives each task an owner and a place in the timeline.

Your boundaries

Use the agreed scope. Ask before granting access, changing commitments or sharing sensitive information.

Customer onboardingNext Wednesday

Have the new customer ready for their first project next week.

  1. Turn the signed scope into an onboarding planDay 1
    Pip
  2. Confirm the owner and customer commitmentsDay 1
    You
  3. Prepare setup tasks and chase missing inputsDays 2 to 4
    Wren
  4. Confirm the customer is ready to beginDay 5
    You
People and AI, working to the same goal.

Scouta selects and reassesses the AI for each task.

02 / An interface for this goal

Confirm the handover before the first project.

The work and its context are ready when your judgement is needed.

You own the decision.
Onboarding workspaceIllustrative example

Project owner

The delivery lead is confirmed.

Access and setup

Required tools and permissions are checked.

First milestone

Kick-off and first deliverable are agreed.

Your shared onboarding workspace holds the scope, owners, access checks and first milestones.

Waiting for your review.

03 / Track and improve

Measured against your goal.

Scouta checks readiness against the onboarding plan and flags anything that could delay the first project.

How Scouta benchmarks AI
Example outcomeAt kick-off

A customer ready for the first piece of work.

  1. 01Sales commitments are reflected in the plan.
  2. 02Access and ownership are confirmed.
  3. 03The customer has agreed the first milestone.
The result informs the next plan.
Talk through your goal

More goals to explore

Deliver a client reportPlan and run an eventTurn feedback into a product plan
See all ten use cases

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